When a user no longer requires access to your MagManager account you can disable their access and re-assign the clients to another user.
Steps to disable a user account
Step 1 - Go to the main Settings page.
Step 2 - Under Admin > Select Users.
Step 3 - Click on the users name.
Step 4 - Tick the ‘Account Disabled’ check box. You can untick this box later if you want to re-enable the user.
Step 5 - Click Update to save the changes.
To enable a disabled user account
Follow the steps above and this time uncheck the Account Disabled check box and click update
How to see user accounts that have been disabled
Step 1 - Go to the main Settings page.
Step 2 - Under Admin > Select Users.
Step 3 - At the top of the screen, turn on the toggle switch ‘Show Disabled Users’. All disabled users will appear in the list with a red cross in the Enabled column.
How to reassign clients to another user
This feature is useful if a user leaves and you need to assign their client to another user. The clients, all their bookings based on who the client is assigned to including historical ones, their actions and artwork will all be assigned to the new user.
Step 1 - Go to the main Settings page.
Step 2 - Under Admin > Select Users.
Step 3 - At the top of the screen, turn on the toggle switch ‘Show Disabled Users’. All disabled users will appear in the list with a red cross in the Enabled column.
Step 4 - In the Action column for the disabled user > Click Reassign.
Step 5 - In the pop up, locate the ‘To’ drop-down and select the user's name you wish to re-assign to.
Step 6 - Click Reassign.
