How to add a tracking ID to email document templates

Steps to add a tracking ID to document templates

In order to track the responses per email campaign you need to add a Tracking ID token to the email document template prior to sending.

Step 1 - Go to the main settings page.

Step 2 - Under Admin > Select Document Templates > Select My Documents tab.

Step 3 - Click the name of the document template you wish to add the tracking ID link to, this will open the editor.

Step 4 - Click the area of the document you wish to place the link > In the tokens section to the left, click Tracking Id, this will add the Tracking Id token to the document. 

2024-03-21 16 29 33 Add tracking id to email template.png

Step 5 - Click Save to update the changes.

 

How the tracking ID appears in an email

The tracking ID will appear as tiny text at the bottom of the email.

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How to view tracked responses

The responses will be recorded on the Mailshots dashboard.

2024-03-21 12 45 47 Mailshots create new mailshot.pngSee Overview of mailshots dashboard for more details.